ABOUT SNOWTECH


The concept to build a better snow removal company began in 1999. At that time, the founders of SnowTech identified the opportunity to provide Tahoe Donner homeowners with an alternative to damaging, heavy-equipment based snow removal, SnowTech introduced the concept of lightweight, snowblower-based tractors throughout the subdivision and forever changed the way snow removal is performed in the Truckee/Tahoe area.

SnowTech also committed itself to increasing the level of client communication and customer service. Snow removal is a service-oriented business. When we set out to create SnowTech we pledged to make customer service our first priority. Our sincere dedication to the highest level of customer service, including free snow staking, an (800) number and an informational web site, will raise your expectations of snow removal services.

We have also committed ourselves to helping support the local community through donations to charitable events, donated labor and the co-sponsorship of the annual Truckee Day/Clean TD Day (over 6,000 pounds of trash removed annually throughout Tahoe Donner).

While SnowTech began as a snow removal company, it has grown into a licensed contractor that now provides a variety of needed home services, including deck restoration, house staining, driveway sealing and construction services. (Add from postcard)

We try not to measure ourselves against other snow removal companies. We measure ourselves against other good businesses, regardless of their industry. We know that we have a lot of work ahead of us to provide you with the highest, most professional and responsive service possible. To this end, we have recently hired another client support person to help field phone calls and provide faster feedback and communication. We have made improvements to our internal client database and web site. Both of these changes allow us to provide you with quicker response to your needs.

Our goal is to provide you with such a positive experience that you will not only consider using us again for the same service, but will consider us when you are shopping for other home services that we provide.